Claims
We are here to protect and support your business in its time of need.
We manage and administer claims across the full range of Optio and Ascent insurance products, and work in partnership with our underwriters to provide a first-class service to all of our customers and business partners.
We are here to help should you need to make a claim. We understand that this can be a very stressful time and our enthusiastic team of claims experts will help guide and support you through the process from initial notification of the claim, through to its resolution.
We are here to protect and support your business in its time of need, wherever you are in the world. High quality claims services are what you pay your premium for - and our team of dedicated claims experts aims to deliver fast, practical and effective solutions in the event of a claim.
Protect
Whatever the nature, value, complexity, or location of your claim, we’ll respond quickly and work closely with you to defend and protect your interests, assets, and reputation.
Service
Through our 24/7 hotlines, expert knowledge, experience and panel of award-winning technical specialists, our customers will receive a smooth and efficient claims service.
Communicate
We pride ourselves on our open and honest engagement with our customers, reflected in our regular communications and the provision of advice and support.