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Paula Medcalf, MCIPD


Head of HR
Head of HR

Paula has over 25 years of Human Resources experience, principally in the Insurance and Financial Services sector, and is a Chartered Member of the Chartered Institute of Personnel and Development (MCIPD).

She has worked with one of Optio Group’s founding companies since 2016, and now runs all aspects of the HR function for all Optio Group companies.

Paula is an HR generalist and has worked previously for Misys, Fixnetix and many other SMEs.  She is a qualified Mental Health First Aider and her role at the Optio Group is to ensure that we operate the best HR practices and policies to attract and retain the brightest talent, and to ensure the wellbeing and engagement of all members of staff.